PokerTracker

Hi there, this morning Bodog became Ozoon and now the HUD doesn't appear to work. I assume it may take some hours to sort this out? Is there possibly any obvious quick fix I could be missing?

Hello, Bodog changed to Ozoon yesterday and my HUD and HHs are not working. Is there quick solution how to fix that pls?

Ignition Hand Grabber v2.1.2 is now available which adds support for the Ozoon client.

upgraded to 2.1.2 version and still cant import hands. ignition latam software

bettinhozago wrote:upgraded to 2.1.2 version and still cant import hands. ignition latam software

X2, i cannot track any hand after the transition

here the same
LATAM software doesnt works hud and pt4
bodog -> ignition

Ignition Hand Grabber v2.1.3 is now available which adds support for the Ignition (Latam) client.

Flag_Hippo wrote:Ignition Hand Grabber v2.1.3 is now available which adds support for the Ignition (Latam) client.

Confirmed I have v2.1.3 and it is not working.

Is there additional configuration required to get Ozoon to work properly?

sippincriss wrote:Confirmed I have v2.1.3 and it is not working.

Is there additional configuration required to get Ozoon to work properly?

Close both PokerTracker 4 and Ozoon. Restart PokerTracker 4 and click 'Play Poker -> Get Hands While Playing' before you start the Ozoon client again. If things are still not working then please go to 'PokerTracker -> Apps -> Ignition Hand Grabber -> Status'. In the Status window, click the 'Gear' icon and select 'Create Support Bundle'. Save this file to your computer and then attach it to a support ticket here.