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Profit is wrong on Results tab but correct on Statistics

PostPosted: Thu Sep 08, 2016 4:08 pm
by cjs1g15
Hey there; i'm a new online player at PS and recently acquired PT4 for OS X. My profit that I have shown so far in cash games is about £11; I know this because after every session I record the results manually in Excel. This is fine on the Statistics tab, showing a profit of £11.19; however the Results tab and the 'Personal Results Graph' indicate that i've recorded a profit of over £20 which, as much as i'd like it too be true, it isn't and I was wondering if there was a setting that changes the profit or if it's a fault with the software itself; I've added a few images to show more clearly what I mean, thanks for any help.

Re: Profit is wrong on Results tab but correct on Statistics

PostPosted: Fri Sep 09, 2016 6:44 am
by Flag_Hippo
Try right clicking the report and selecting "Configure Report". In the window that appears, click "Restore to Default" and click "OK". If that does not help please open a Support Ticket and report your problem so that we can investigate for you.

Re: Profit is wrong on Results tab but correct on Statistics

PostPosted: Fri Sep 09, 2016 6:54 am
by cjs1g15
Okay; that didn't work but I sent off a contact form, thanks for the reply