pt4 constantly freezing

Questions and discussion about PokerTracker 4 for Windows

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pt4 constantly freezing

Postby B Champman » Mon Oct 01, 2012 12:37 am

Im havign a lot of using pt4 lately, im wondering if theres something to this problem. My pt4 constantly crashes. IF i export all ahnds to review, it usually crashes, if I try to open up the stat configuration for the results page, the pop wont appear but nothing will be clickable (it will make a beeping sound when i try) an then i have to task manager and restart it just to get it to work. it also takes forever to load graphs and sometimes will crash from it. any help is graetly appreciated!
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Re: pt4 constantly freezing

Postby B Champman » Mon Oct 01, 2012 12:58 am

im just updating the newest version (4.05.2) so could it have been from running an older version?
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Re: pt4 constantly freezing

Postby WhiteRider » Mon Oct 01, 2012 3:18 am

Certainly we're fixing issues all the time and if you were running an old version it could be something we've fixed. If you have problems after updating please let us know exactly what isn't working so that we can investigate.
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Re: pt4 constantly freezing

Postby diamondpr0 » Mon Oct 01, 2012 6:01 am

My PT4 freezing tooo, when i do some hard filter and looking graph and some big operation (there is no problem) and when i click close, PT4 freez and i must ctr+alt+del and close procces
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Re: pt4 constantly freezing

Postby kraada » Mon Oct 01, 2012 9:46 am

How big is your database? Depending on the query complexity and the size of the database it can take considerable time to report results and that might appear to "freeze" but in fact everything could be chugging along in the background just fine.
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