PT4 slower then hm2

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PT4 slower then hm2

Postby gravessen » Sat Sep 29, 2012 4:07 pm

So in the past i was using hm2 and a week ago i've heard good thing about pt4 and decided to give it a try.

After few days of use and after configuring a lot of popups i'm a bit surprised and disapointed that pt4 its more heavy for my system then hm2.

with pt4 my computer its much more slower then when using hm2...

with windows task manager i can see that when using hm2 a lot of time the holdem manager process dont use the CPU, and the same with postgres, so as a result i have most of the time 85% of the CPU free.

when using pt4 its is constantly using 45% of CPU, and also potgres is allways using 40% of CPU, as a result i have the CPU full all the time, and that results of my computer being very slow and breacking all the time...

whats the reasong for that? its very disapointing... seeing that hm2 is lighter for the system then pt4 :s
gravessen
 
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Re: PT4 slower then hm2

Postby kraada » Sat Sep 29, 2012 5:02 pm

What are the specs on your system?
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Re: PT4 slower then hm2

Postby gravessen » Sat Sep 29, 2012 7:47 pm

Intel coreDuo 2.93 GHz
4GB RAM


but, independently of the specs what surprises me is that with pt4 i have problems and my pc is very slow...

with hm2, my pc runs ok, with no problems...


and with pt4 i have this:
"when using pt4 its is constantly using 45% of CPU, and also potgres is allways using 40% of CPU, as a result i have the CPU full all the time, and that results of my computer being very slow and breacking all the time..."

this dont happens with hm2... with hm2 i have system Idle Process with 85% almost all the time, so the processor is free...

:s
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Re: PT4 slower then hm2

Postby WhiteRider » Sun Sep 30, 2012 5:04 am

What are you doing in PT4 when you see that kind of processor use?
Have you added any custom stats to your Hud?
How large is your database?
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Re: PT4 slower then hm2

Postby gravessen » Sun Sep 30, 2012 8:36 am

WhiteRider wrote:What are you doing in PT4 when you see that kind of processor use?
Have you added any custom stats to your Hud?
How large is your database?


I just have Pt4 opened and click start importing hands while playing.... (so doing nothing only importing hands from the session)
Custom stats are stats made by me? In my hud i added stats that are already available...
where can i see my database size? i think i have 2M hands, but dont know where to see the size


btw i use postgres 9.0
gravessen
 
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Re: PT4 slower then hm2

Postby kraada » Sun Sep 30, 2012 9:26 am

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears. The log will include your database size as well as the queries that are running and the amount of time they take to complete and will help us get a better picture of your system.
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