Not sure about an Error

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Not sure about an Error

Postby Salats » Wed Sep 19, 2012 7:33 am

Hello. So I get this error when trying to import a couple hands.

It says this:

"02:28:23 pm: Error: PokerStars: Unable to import hand. Reason: Cannot import hands of limit $0.10 PL Hi (6 max) due to current license"

I have the full NLHE version and Small Stakes PLO one, how is this hand not importing?
Salats
 
Posts: 127
Joined: Thu Jan 28, 2010 8:59 am

Re: Not sure about an Error

Postby kraada » Wed Sep 19, 2012 4:23 pm

What version of PT4 are you currently using? If you're not using our latest beta (4.05.2) please upgrade to that version and that should fix things for you.
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Re: Not sure about an Error

Postby Salats » Fri Sep 21, 2012 8:18 am

kraada wrote:What version of PT4 are you currently using? If you're not using our latest beta (4.05.2) please upgrade to that version and that should fix things for you.


I'm using 4.05.2 beta and my HUD wont work for PLO tables it says this:

"03:16:05 pm: Error: PokerStars: Unable to import hand (#86500556390). Reason: Cannot import hands of limit $0.10 PL Hi (6 max) due to current license"

EDIT: I got an e-mail back from my ticket they say a fix to this will be in the next patch.
Salats
 
Posts: 127
Joined: Thu Jan 28, 2010 8:59 am

Re: Not sure about an Error

Postby kraada » Fri Sep 21, 2012 2:01 pm

Thanks for following up - as soon as the release is available you'll get automatic notification by email.
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