PT4 freezing during live import, unusuable

Questions and discussion about PokerTracker 4 for Windows

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PT4 freezing during live import, unusuable

Postby braminc » Sat Sep 15, 2012 8:41 am

Hi, I have just purchased/downloaded PT4 a few days ago and have been trying many different options to get it to work. I run VMfusion on Mac with Windows XP w 4MB of ram dedicated to Windows. I've been running this system for years with HEM and Stars and other software with no lag and no issues.

Everytime I try to play and hit "get hands while playing", my computer usage under task mgr goes to 100% and all my software goes into extreme lag and/or complete freeze. I posted about this to some friends on 2p2 and they gave me suggestions to 1) clear all HHs from the import location of Stars, 2) rebuild cache for database, and 3) turn off import from all other sites not being used.

I tried all these options and noticed basically 0 difference. I also switched from using the stat heavy coffeehud to just using the basic default hud included in PT4.

I plya HU hyper SNGs for what its worth. Only 1-2 huds needed and I'm only 1 tabling in my experiments (though I will need to 2 table in reality once its working).

And lastly, I'm using PT4.05beta

Any suggestions, solutions, ideas? I'm really hoping not to have to ask for refund on the software that has proven unusable so far :?
braminc
 
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Re: PT4 freezing during live import, unusuable

Postby WhiteRider » Sat Sep 15, 2012 1:00 pm

Please report your problem so that we can check your logs - if you've followed the steps you were advised to then it shouldn't behave like that.
WhiteRider
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