PT4 connection problem

[emoonoob9]

I can not seem to connect to the software.
I get this message: * "Unable to login database (Postgress). Reason: could not connect to server. Connection refused
(0x0000274D/10061) Is the server running on lost "???" Accepting and TCP / IP connections on port 5432? "*
I already have some data on that port, I use the verssion test yet.

[kraada]

Click Start type services.msc and click on it when it appears. Locate PostgreSQL in the list. Is the service running? If not, can you start it?

[emoonoob9]

not the file "PostgreSQL" is not in the list

[kraada]

Ok, then you'll need to reinstall PostgreSQL - you can find our documentation on how to do that here.

[emoonoob9]

Thank you for your help. Due to that I exhaust all my days of testing, is that I have the right to have a few more days of testing?

[kraada]

Create a support ticket for your request and PM me the ticket number and I'll make sure you get that extension.

[emoonoob9]

Hi, thank you for your marketing efforts I received the code.
But I still can not connect, I reinstall PostgreSQL and is now visible in services.msc I get the same error message

edit: when I "CTRL + ALT + supp" I can not find PostgreSQL installation while working well.

[WhiteRider]

Is PostgreSQL shown as "started" in the services list?

One thing which can cause problems with PostgreSQL is security software so please check our Firewall Guide and add an exception if necessary.

[emoonoob9]

I use bitdefender and I had no problem before.
PostgreSQL is not started and when I try to start (with the firewall disabled) does not boot: windows 1053 with error "The service did not respond fast enough to launch the application or control"

[kraada]

In the C:\Program Files (x86)\PostgreSQL\x.x\data\pg_log folder (replacing x.x with your version) look at the most recent file there - is there one from when you attempted to start the service? If so open it in Notepad and tell me are there any errors listed there?