Importing hands from PT3

[Salats]

Hello. So some time ago I imported my PT3 database to PT4. I used the built in tool to convert them. I only saw 700k of my 900k+ hands in the statistics page after it was complete. I want all my hands to be moved over to PT4 so I started a manual import and imported all the hands from PT3 processed folder. It has been running for over 8 hours, is about 30% done and says 23hours remaining. Is this normal for this small database?

Also often this Warning shows up in the import status window(it is colored in blue):

03:55:08 pm: Warning: Unrecognized file format: HandHistoryIndex.txt

Does this mean every time it pops up a hand wont be imported? What is the cause of this? It happens very frequently and if these hands don't import then the database will be missing a big chunk of the hands again..

Another error that came up quite a lot of time was this for some cereus hands(this one is red):

03:27:09 pm: Error: Cereus Network: Invalid pot size/winnings for hand #1012447988421 (raked pot: $130.20; total winnings: $126.70) (Line #5863)

Will it be missing these hands too? How can it be that PT3 had them processed and PT4 can't? Will I end up with the same 700k hands in my statistic page after this over 24 hour importing is done?

[kraada]

Do you see any Hands imported in the Import Status window? That should tell you if actual hands are being imported and it's not just duplicates being detected.

The unrecognized file format means PT4 did not detect that file as a proper text file with hand histories and thus did not import anything from that file.

The invalid pot size error means the data in the hand did not add up properly (e.g. it said a player bet more than his stack size, or won more than he bet, that kind of thing) and since we will not import inconsistent data, that data was not imported.

[Salats]

Do you see any Hands imported in the Import Status window? That should tell you if actual hands are being imported and it's not just duplicates being detected.

The unrecognized file format means PT4 did not detect that file as a proper text file with hand histories and thus did not import anything from that file.

The invalid pot size error means the data in the hand did not add up properly (e.g. it said a player bet more than his stack size, or won more than he bet, that kind of thing) and since we will not import inconsistent data, that data was not imported.

I was just wondering how can a hand be imported in PT3 and now when I want to move it to PT4 it suddenly is having some kind of error..

So now I manually imported all the hands from Processed folder from PT3 and I'm still missing over 100k hands. What could be the problem here? The import ran for over 24hours, so I really don't feel like doing it again.. I Imported from directory and just specified the Processed folder, there are still some subfolder in the Processed folder too so I guess it is possible that it didn't import anything from the subfolders, could this be the case?

[kraada]

PT4 is much more stringent about these things than PT3 is at times - there are a certain class of situations where PT3 would import hands but those same hands would not pass PT4's more strict validation.

With PT4 we have redoubled our commitment to only importing completely accurate hands, and that is one particular way we've done so.

That said it is possible there is something special about these particular hands that keeps them from importing when they should. If you could attach a couple of hand history files with these problems to a support ticket we'll investigate to see whether anything can be done here.