Please help.

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Please help.

Postby aimeti » Sun Sep 09, 2012 8:20 am

Hi, i apologize from the beginning for typos. When you go to a table in the middle shows me "TRIAL: Please Register". PokerTracker about saved my hands go perfectly ok.I do not know where to look for the registration code that I asked him. Thanks in advance and wait for response. Pokertracker4 BETA 30 days. Once again thank you.
aimeti
 
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Re: Please help.

Postby kraada » Sun Sep 09, 2012 10:42 am

I don't see a registration code on your account. Have you purchased one? If so, PM me your email address that you used to purchase and I will gladly resend you your code.

That message is an unfortunate necessity as part of our free trial but once you are a paid PokerTracker user the message will of course be removed.
kraada
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Re: Please help.

Postby aimeti » Mon Sep 10, 2012 1:24 am

Hi, the e-mai is "[EDIT - Removed by moderator. I wouldn't recommend publishing your email address in a public forum.]".
aimeti
 
Posts: 4
Joined: Sun Sep 09, 2012 4:08 am

Re: Please help.

Postby WhiteRider » Mon Sep 10, 2012 3:25 am

I don't see any registration codes for that email address. Please open a Support Ticket and tell us any other possible email addresses you may have used, and give us as much detail about your purchase as possible so that we can find your purchase.
WhiteRider
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Re: Please help.

Postby aimeti » Mon Sep 10, 2012 1:47 pm

I followed the steps here "https://www.pokertracker.com/guides/PT3/general/quick-start-guide # Before-you-begin" and do not ask me any e-mail. Please help me
aimeti
 
Posts: 4
Joined: Sun Sep 09, 2012 4:08 am

Re: Please help.

Postby kraada » Mon Sep 10, 2012 4:32 pm

Perhaps you are confused? Until you purchase PT4 you do not get a code - there is no code needed to use the trial period.
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