Microgaming anon tables hud not displayed

Questions and discussion about PokerTracker 4 for Windows

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Microgaming anon tables hud not displayed

Postby GabbienAnd » Fri Sep 07, 2012 5:00 am

The hud works fine for standart tables & hands are imported, but when i play anon table, the hud doesn't appear at the table.
ver. 4.04.1
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Re: Microgaming anon tables hud not displayed

Postby kraada » Fri Sep 07, 2012 10:07 am

Please try updating to our latest beta (4.05) and let me know if that works any better for you.
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Re: Microgaming anon tables hud not displayed

Postby GabbienAnd » Mon Sep 10, 2012 6:08 am

Updated to v4.05 beta, but still got the same problem... :(
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Re: Microgaming anon tables hud not displayed

Postby kraada » Mon Sep 10, 2012 3:54 pm

In that case please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
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