PokerTracker

Title says it all, hands importing, details empty. Is this a known issue and if not, should I open a ticket?

Thanks!

Also just noticed that c net adjusted isn't showing up, despite being in the graph key.

I've played 9 matches today so it's pretty much impossible that c net adjusted is exactly the same as c net won and therefore hidden.

Please compress the hand history files and attach them to a Support Ticket. Be sure to tell us exactly what type the tournaments were and the buy-in/fee and prizes so that we can update the detection rules as necessary.

Thanks WhiteRider, did that.

Is there an ETA on this?

What is your ticket number? I'll see what I can find out for you on this one.

Hi Kraada, thanks. Ticket #126199.

*bamp?

The tournament type you attached to your ticket was added to the tournament detection rules on September 6th.
This will not affect any tournaments already in your database, but new ones should be detected correctly. To update those in your database go to the Edit Tournament Results window, select the tournaments and click Auto Detect.