Reports loading sooooo slow

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Reports loading sooooo slow

Postby Matikuu » Sat Aug 25, 2012 6:45 am

Hi,

I've got a problem with my reports, statistics and graphs tabs. They all load very slow. When I use the filter last hour or a few hours it loads faster, like 10~sec, but
when I want to view stats from this month or all dates it loads like 10-20 minutes.
PT4 also slows down my computer a lot and makes it laggy. Is it normal?
I've got intel core 2duo e8400 3,0GHZ, 4GB RAM and use win7.
Matikuu
 
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Re: Reports loading sooooo slow

Postby kraada » Sat Aug 25, 2012 10:22 am

Which reports are you looking at and how much data is in the database? Do you have a 7200RPM hard drive? Depending on what you're looking at we do have some fixes coming in the next beta version which should help you, but if you have a 5400 RPM hard drive and a lot of data in the database and are looking at reports that cannot be cached, that data is just going to take a while to be retrieved and as your processor is on the lower end of our supported spectrum, it's going to be taxed somewhat hard.
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