Hand History not showing

[Charging712]

I play on America Card Room and everything works fine except poker tracker does not allow be to view past hands. Say I click on a session, it shows my stats and graph but at the bottom it does not show my past hands? I've checked everything and nothing seems to be configured wrong on the Winning Poker Network, any idea what else it could be?

[WhiteRider]

That's very strange - if you can see stats and graphs then the hands are there.
Is the report just empty or do you see an error?

Please enable logging and restart PT4 then view the report again.
Take a screenshot and attach it to a support ticket along with the PokerTracker4.log file so that we can investigate.

Tutorial: Reporting a problem