Merge error

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Merge error

Postby GODMODE09 » Thu Jul 26, 2012 4:14 am

Hi,
I play DON sngs in merge. In the import error, I see some errors as " Error: Merge: Invalid pot size/winnings for hand #58809178-28 (calculated pot: $390.00; reported winnings: $450.00) (Hand #58809178-28)
11:11:25 pm: Error: Merge: Invalid pot size/winnings for hand #58809627-65 (calculated pot: $720.00; reported winnings: $840.00) (Hand #58809627-65) "
Also the bottom left side box shows 6 error in the import status.
I played 57 games today and 1 game is missing.
Also is there any way to see if there are "incomplete games" ? HEM shows these highlighted. I just now noticed that there are few games in my DB and thus a lot of winnings are missing.
I have 700+ games for this month and I can't manually check every game I have lost and edit it. Now only if PT4 highlights and shows them to me.

Thanks
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Re: Merge error

Postby WhiteRider » Thu Jul 26, 2012 5:18 am

We do see genuine errors in Merge HHs from time to time (and these are highlighted during import) but please compress the HH files and attach them to a Support Ticket so that we can check the errors and confirm the cause.

As for reporting incomplete games, it's an interesting idea and I'll pass on your suggestion to the development team but I'm not sure how that would work in practice as it is possible to import individual hands (or sets of hands), and occasionally there can sometimes be hands missing from files which PT4 wouldn't know anything about.
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Re: Merge error

Postby Yogi Rob » Thu Jul 26, 2012 9:26 am

Hand Errors are most probably due to the Merge "posts 0" bug. When a player is all-in on blinds or antes histories appear with players showing zero stacks and posting zero. I saw a few of these in your hand submissions from yesterday. I was really hoping Merge would correct this, but if they don't soon we may have to write a fuzzy work-around to try to correct these.

Please submit histories. I don't know why a tourney would be missing but we will figure this out.
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Re: Merge error

Postby GODMODE09 » Thu Jul 26, 2012 1:58 pm

Yogi Rob wrote:Hand Errors are most probably due to the Merge "posts 0" bug. When a player is all-in on blinds or antes histories appear with players showing zero stacks and posting zero. I saw a few of these in your hand submissions from yesterday. I was really hoping Merge would correct this, but if they don't soon we may have to write a fuzzy work-around to try to correct these.

Please submit histories. I don't know why a tourney would be missing but we will figure this out.


I have submitted the missing HH for the game that PT4 failed to import. Yes, in the last hand on the bubble the BB was put auto-allin and 2 others limped to knock out the BB.
This particluar game was shown as "incomplete" in HEM1. That's how I found out PT4 was missing this one. In HEM1 there is a small box on the left side of the graph that shows no. of games played, completed and incomplete . I have seen some games from various sites as incomplete (due to importing errors or my internet connection went off and did'nt come back before the game got over) and I have manually entered the result in the tourney results edit box in HEM1. Now PT4 either misses importing this (like on this occasion) or imports and saves as if I did'nt finish in the money .
Honestly I used to see the HH for the games I did'nt finish ITM and have found out games where BB was put all-in by blinds and 2 others limped to knock him out and the PT4 showed this games as if I did'nt finish ITM .
Nowadays I play more than 60 games/day and I don't review all the HH that I did'nt finish ITM.
This option that is found even in the HEM1 should be included in PT4 asap imo. Otherwise I would'nt even know if there are any games missing or winnings are not entered correctly unless I impoer the same HH to HEM1.

Thanks.
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Re: Merge error

Postby GODMODE09 » Fri Jul 27, 2012 10:26 pm

bump :)
GODMODE09
 
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Re: Merge error

Postby WhiteRider » Sat Jul 28, 2012 6:13 am

We'll get back to you via your ticket but we're a little behind with ticket replies at the moment due to the high volume of support requests after the commercial release. If you post the ticket number here we'll pass it on to Rob.
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Re: Merge error

Postby GODMODE09 » Thu Sep 13, 2012 6:23 pm

Hi,
So in the database, there are lot of unfinished tourneys. I can see the unfinished tourneys only by generating a report and sorting them out by the finish positions (support told me). But I want to edit the results manually and enter the winnings, so that the graph and stats are right. I'm not able to edit the tournament results in the "report" tab. How do I edit them? From what I noticed I can edit them only from the "results" tab. But I can't view both the tabs open at the same time so that I can see the tournament number and search for it in the results tab. ( Or Do I have to write the ID's down and then go to results tab, search for the game ID and then manually edit it ? )
I'm sure u can tell me a more easy and practical way to edit results manually for the games with 0 as finish positions. Because I can't switch from reports and results tab for my entire database with thousands of games and atleast a 100 games with 0 finishes.

Thanks
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Re: Merge error

Postby kraada » Thu Sep 13, 2012 6:38 pm

As long as you have the tournament number displaying you can right click the report on the Reports tab and click Edit Tournament(s) and call up the tournament results editor from the report directly.
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Re: Merge error

Postby GODMODE09 » Fri Sep 14, 2012 2:02 am

kraada wrote:As long as you have the tournament number displaying you can right click the report on the Reports tab and click Edit Tournament(s) and call up the tournament results editor from the report directly.


[ img ]

Uploaded with ImageShack.us

I don't see an option to edit. I have showed you in the screen shot the 3 options I get when I right click.
All I want to do is, I want to see the last hand played from the game which shows 0 as finish position and edit the results to show whether I finished in the money or not. How do I do this in the reports tab?

Thanks
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Re: Merge error

Postby kraada » Fri Sep 14, 2012 2:50 pm

That option appears not to be there in the Reports tab; my apologies. It is there though on the Results tab when you choose to group by Tournament. You can add finish value to that report and do your editing that way - the report can be configured via the right click menu.
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