Unable to import sitngo data while playing

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Unable to import sitngo data while playing

Postby samtam » Sun Jul 15, 2012 3:45 pm

This problem only happens sometimes, but when I am playing the turbo heads up sitngos on America's Cardroom, I occasionally get these errors:

03:31:00 pm: Error: Winning Poker Network: Access violation (1) (Flags: 0; Address: 0x77562262; EIP: 0x77562262)(Line #29)
03:31:26 pm: Error: Winning Poker Network: Access violation (1) (Flags: 0; Address: 0x77562262; EIP: 0x77562262)(Line #55)
03:32:15 pm: Error: Winning Poker Network: Access violation (1) (Flags: 0; Address: 0x77562262; EIP: 0x77562262)(Line #88)

The error keeps going until I finish playing the heads up match, and no HUD shows as well. Is there any fix for this?
Thanks
samtam
 
Posts: 8
Joined: Thu Jul 21, 2011 1:21 pm

Re: Unable to import sitngo data while playing

Postby WhiteRider » Mon Jul 16, 2012 3:54 am

Please compress the hand history files for one of those sessions and attach them to a Support Ticket so that we can try to reproduce this.
WhiteRider
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