Problems in € rates (Euro Spanish rooms)

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Problems in € rates (Euro Spanish rooms)

Postby Edlimir » Sat Jun 09, 2012 6:25 pm

Hello,

I'm playing in Spanish rooms from 2 days ago and I was receiving my results in dollars. I have changed my database currency to € and now, in the statistics, I can see the numbers in € but with some conversion rate applied.

What's the problem? I'm playing in € and my results are being converted?

Attached is an image with the showed value and typed to the side the correct value.

Great Job for PT4!

Thanks and Regards,

Marc

Problem in € rates.png
€ rates error, typed real values
(139.64 KiB) Downloaded 463 times
Edlimir
 
Posts: 3
Joined: Fri Feb 03, 2012 2:39 pm

Re: Problems in € rates (Euro Spanish rooms)

Postby kraada » Sun Jun 10, 2012 11:06 am

It sounds like the wins were detected in dollars. Could you please send us the hand histories (and tournament summaries) for these tournaments to our support system? We don't have access to the Spanish rooms, so the more data we can get the easier it will be for us to get this fixed for you.
kraada
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Location: NY

Re: Problems in € rates (Euro Spanish rooms)

Postby Edlimir » Sun Jun 10, 2012 2:58 pm

I have sent it to support.

Thanks,

Marc
Edlimir
 
Posts: 3
Joined: Fri Feb 03, 2012 2:39 pm


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