No HUD on SNG's and MTT's

[Chriffan]

Hi
My HUD is gone while playing sng and mtt on pokerstars. Pokertracker imports hands flawless but the HUD doesn't work. What's wrong?! :?

[WhiteRider]

Make sure that PokerStars is installed in English rather than just writing hands in English, otherwise the table window names don't match correctly so the Hud can't find them.

If that doesn't help please restart PT4, play a single tournament and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket along with a screenshot of the table window and the hand history file and that should let us see what is wrong.

[Chriffan]

Problem solved. I just had to change the language to english instead of swedish on pokerstars.
Strange anyways that it worked on cashgames but not tourneys..