Cannot add new SN/Alias in Lock poker

[Ayrayray]

Hello,


I am playing on Lock poker, yet it does not let me launch the HUD (the 'launch' button is greyed out). I am trying to add my new SN to my PT4 account, yet every time I try and 'view a new player' in the Player Stats, it cannot even recognize my new SN. Does anyone know what I am doing wrong?


Best,

Emmanuel

[WhiteRider]

I replied to your other thread - please don't cross-post, we read every post! :)