Wrong Currency

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Wrong Currency

Postby DaveyR78 » Mon May 21, 2012 8:25 am

Hi

I played a freeroll last night on Pokerstars.

I normally play in USD $, however, this tourney the payout was in GBP £. I placed and won £3.40.

However, PT4 imported it as $3.40 and converted it to £2.15 in My Currency. When it should of already been in my Currency.

I have attached a screen capture from PT and compressed the tourney summary and hand files.

Thanks

David

Wrong Tourney Info.jpg
(279.01 KiB) Downloaded 546 times


[EDIT: hand histories removed]
DaveyR78
 
Posts: 60
Joined: Fri Sep 19, 2008 12:01 pm

Re: Wrong Currency

Postby WhiteRider » Mon May 21, 2012 11:56 am

I would not advise posting your hand histories in a public forum so I have removed your file.
Please attach the files to a Support Ticket so that we can link you into our system to get a notification when the fix is released. I believe this occurs when there is a zero (or unknown) buy-in, but the development team are aware of the issue.
WhiteRider
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Re: Wrong Currency

Postby DaveyR78 » Mon May 21, 2012 12:57 pm

Thanks will do

Sorry wasn't really thinking it through properly.

Will attach to a support ticket
DaveyR78
 
Posts: 60
Joined: Fri Sep 19, 2008 12:01 pm


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