Months are displayed twice in By Date results

[Zalkortis]

Hi there,

anyone also have this problem, that in the Report "By Date" some months are displayed twice?
I can't find any reason why a few tournaments are displayed in another line with the same months titled.

For example I have two lines for January. One with 97 Tournaments and another one with just 1 Tournament.
If I double click the line with 97 Tourneys I get this 97 tournaments displayed.
But if I click on the line with just one Tourney in January then I get the Tournaments of February displayed, which are 141.

Same issue for me with April as well. All other months from August to May are okay.

The thing is that if I make an own report within "My Reports" with the same stats, it won't be happen. Everything will be displayed fine.
And in "my Reports" January just have 97 Tournaments and February have 142.

So I guess that in the regular results reports for any reason PT4 think a February Tournament was in January, but don't include it in the January line and create another line for it.

Edit: One thing I also realized is, that in the general "Result" -> "By Date" and "By Tournament" are displayed 804 Tournaments for the whole time from August to May.
My own report reports 808 Tournaments within the same timeframe.

Any ideas?

Thanks and regards,
Björn

[kraada]

Have you added any statistics to that report? Customizing reports can result in duplication of rows like that depending on what stat you are adding.

[Zalkortis]

Yes I have, but even if I configure report and "Restore to default", it is the same.
And for that reason I have created the report under "My reports" with the same stats and this one works.
But it shows more tournaments as within statistics.

Here's a picture of what I see:
[ img ]

In addition there is something wrong with the calculated ROI in the graph above. It doesn't fit to ITM and C Net Won:
[ img ]

I think there is might an import issue. But I've used the imported history (text-files) from PT3 as after the database import wasn't shown anything.
So I've created a complete new database and imported all text files from PT3 archive folder.

Edit:
I've realized now that in "statistics" the tournament summary (809) is correct. In "Results" it is just 805.

Thanks,
Björn

[kraada]

That is odd - could you send us two tournaments from the same real month that come up in different lines in this report via our support system? That will help us figure out what is the best way to proceed.

[Zalkortis]

Thats the thing, I can't :)

If I double click the month i.e. January with one entry I will see all February results.
Same for the April with 4 entries.

Will try to export just this two months and send to support, maybe you can figure out where the issue is.

Edit -> I've opened the Ticket with ID "ticket_id=121708"

[kraada]

Thanks, that would help.