HUD display

[tocsey]

Hi,

on Winamax FR Cash games:
- the HUD sometimes disappears
- doesn't appear on some tables (ex.: i play on 12 and there is no HUD on 3 tables)
- and on overlayed tables, the bottom table's still visible on the upper table

thanks!

Gabor

[WhiteRider]

Are the tables where the HUD doesn't appear of the same type as the others?
Next time you see this please compress the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) and attach it to a Support Ticket along with a screenshot to illustrate and the hand history files from the session so that we can investigate.

The issue with the HUD appearing above all windows is known but tricky. I will remind the development team about it.

[tocsey]

ok thanks, i've sent the ticket!

Anyway, the pt4 rocks!

[db998]

Gents,

i experienced the same behaviour with PT4 hud on Winamax.fr and Everest.fr ; no hud on more than 2 tables while playing 6 or more and stats missing on some players.
I was about to revert to PT3 but decided a last try.
With the standard (provided) profile hud is OK ; with the profile i designed on 1st install problems arise.
Unfortunately i dumped that messy profile and can't provide it for inspection.
What i did was duplicate the standard, made minor changes one by one, and tested on 4/5 Winamax tables.
I've got now something close enough to my PT3 hud and effective with PT4.
Duplicate that for Everest.fr with success.
Bottom line : laggy or ineffective hud is not linked to Postgress performance but rather to wrongly designed hud profile.
Hope this helps.

[kraada]

Thanks for the information we do appreciate it.