popup groups

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

popup groups

Postby biabia » Thu Apr 26, 2012 6:01 am

popup groups stats aren't showing anything in my hud in game. The other hud stats work fine. Help?
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Re: popup groups

Postby kraada » Thu Apr 26, 2012 10:09 am

Are you using the default popups or custom built popups? If you're using custom built popups, are you using default statistics or custom statistics?
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Re: popup groups

Postby biabia » Thu Apr 26, 2012 8:51 pm

A custom hud I imported, but I never altered the pop up groups in PT3, so maybe it is the default?

Thanks for help
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Re: popup groups

Postby WhiteRider » Fri Apr 27, 2012 3:39 am

If the stats don't have a direct equivalent in PT4 then they will be imported as custom stats, which can take a little longer to appear in a popup in a big database. If you leave the popup open do the stats appear after a while?

Please compress the Hud profile file that you imported and attach it to a Support Ticket with a link to this thread so that we can investigate.
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Re: popup groups

Postby biabia » Fri Apr 27, 2012 9:45 am

Nope, they don't come up at all. I'll compress and send a ticket. Cheers.
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