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Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 7:17 am
by romax
Hi Guys!
I noticed that PT doesn't obtain hand if OP showed his hand while folding it.
So basically OP hand is known but PT do not show it.
BTW, it is on PStars.
Romax.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 9:21 am
by PoKerInDarK
Yep, same problem here on PokerStars.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 10:12 am
by kraada
Could you both attach one (or more) of the original hand histories with this situation to a
support ticket? That would help us in getting this support added.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 11:17 am
by PoKerInDarK
OK, I' ve done a support ticket.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 1:21 pm
by romax
Hope you have all details from PoKerInDarK.
Ping if you need more info from me as well.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Mon Apr 23, 2012 2:46 pm
by kraada
More details can't hurt, and if you do send us a ticket, romax, we can make sure you receive automated notification when this issue is addressed.
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Thu May 03, 2012 7:49 pm
by PoKerInDarK
hello,
Is it fixed? I 'm going to send an another support ticket...
Re: Bug: No hand showed in PT if OP folded showing his hand

Posted:
Fri May 04, 2012 4:18 am
by WhiteRider
This issue hasn't been addressed yet but it is in our system and won't be forgotten.