beta 17 crashes during manual import

[micstr]

Hi, after installing new beta yesterday, I am suffering crashes during manual import when i choose a directory, however, when i choose a single file, I get:

12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489414-180
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489414-181
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489414-182
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489437-113
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489437-114
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489437-115
12:36:59 am: Error: OnGame: Unable to import hand. Reason: Invalid limit () for hand #R5-233489437-116
...

It goeas all the way down showing only errors for 1000k hands. I tried with different files, it's all the same. My friend has the same issue.

I can start a ticket, but which log should i attach?

[WhiteRider]

Please compress a few of the hand history files that you are trying to import and attach them to a Support Ticket so that we can try them ourselves.
If you try importing again and then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to your ticket too we'll be able to see what is going on for you.

[micstr]

Sure, I will do that.

In the meantime, is it possible to downgrade PT4 in any way? Last beta was running better for me and it had no problems with manual imports whatsoever.

[kraada]

You can get beta 16 here.

[micstr]

I created a ticket.

https://www.pokertracker.com/contact/ti ... _id=121065

also, I have noticed, that when PT4 srashes (stops responding to anything but KILL), it creates thousands of tmp files in /users/.../appdata/local/temp directory, it actually floods the hard drive with those files. I also included few of them them in the ticket, as well as log file and datamining files.

[kraada]

Thanks, we'll look into it and get back to you in your ticket.