No stats for a certain player

Questions and discussion about PokerTracker 4 for Windows

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No stats for a certain player

Postby BustYourBR » Thu Apr 05, 2012 7:13 pm

Hi,

PT4 doesn't display a HUD for the following player:

[ img ]

The problem seems to be to first letter of his name, "\\/blalafa" according to the HH. At the table it looked like a bigger "V".
BustYourBR
 
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Re: No stats for a certain player

Postby WhiteRider » Fri Apr 06, 2012 4:55 am

Slashes can cause problems in some cases - please attach the hand history file for a session containing this player to a Support Ticket so that we can get this issue fixed.
Thanks.
WhiteRider
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