Errors importing hand histories

Questions and discussion about PokerTracker 4 for Windows

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Errors importing hand histories

Postby PTPlayer64 » Thu Apr 05, 2012 4:00 am

Hi,

I'm manually importing hand histories from stars. I've got 8 tourneys to do and three have imported with no problems. The other 5 give multiple

"Warning: PokerStars: Unrecognized game type: (Line #X)"

type errors.

The files look identically laid out and are all straight from stars with no editing.

Thanks for any help you can give me.
PTPlayer64
 
Posts: 33
Joined: Tue Apr 03, 2012 9:47 am

Re: Errors importing hand histories

Postby WhiteRider » Thu Apr 05, 2012 5:21 am

Are they holdem or omaha tournaments?
Other game types aren't supported, and some mixed games may give you errors too.

If they're holdem or omaha, please compress the files and attach them to a Support Ticket so that we can see what is wrong.
Thanks.
WhiteRider
Moderator
 
Posts: 54025
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Location: UK


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