reset HUD to the default value when adding a new

Questions and discussion about PokerTracker 4 for Windows

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reset HUD to the default value when adding a new

Postby derugin81 » Wed Apr 04, 2012 5:51 am

reset HUD to the default value when adding a new element of statistics. I add a notes editor and click apply. After that, HUD thought long and reset all settings to the default.
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. restart PT4 can help
derugin81
 
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Re: reset HUD to the default value when adding a new

Postby kraada » Wed Apr 04, 2012 1:36 pm

That is odd - could you send us a PT4 log showing this issue?
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Re: reset HUD to the default value when adding a new

Postby derugin81 » Wed Apr 04, 2012 6:07 pm

I'm sorry, but I do not know how to do it. I just updated to version 4.1.15, is not removed this logs?
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Re: reset HUD to the default value when adding a new

Postby kraada » Wed Apr 04, 2012 6:32 pm

If you restart PT4 the log is overwritten. Please reproduce the problem then click File --> Show User Data Folder and in the window that appears the file we need is the text file called PokerTracker4.

Please attach it to a support ticket and we'll make certain this gets looked into further for you.
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Re: reset HUD to the default value when adding a new

Postby derugin81 » Fri Apr 06, 2012 7:25 am

Ok, understand
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