import hand but can't see on statistic

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import hand but can't see on statistic

Postby lifeisagame69 » Sun Apr 01, 2012 8:33 am

Hi,

I don't know what's going on.

I'm importing my hand and it's the second time i feel like i can't see the in my database even if it get imported.

when i click on "play poker" and on view today's hand, i got 1650 hands, but when i click on statistic i got only 950 hands with only "today" filter.
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Re: import hand but can't see on statistic

Postby kraada » Sun Apr 01, 2012 9:09 am

Try refreshing the report to make sure you have the most recent data - reports are only refreshed in the View Stats area if you refresh them yourself.
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Re: import hand but can't see on statistic

Postby lifeisagame69 » Sun Apr 01, 2012 3:49 pm

Sure i refresh it a thousand of time already
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Re: import hand but can't see on statistic

Postby lifeisagame69 » Sun Apr 01, 2012 10:56 pm

and today it's still doing the same.
I played limit holdem all was fine, i made a break and after 1/2 hours i played PLO but can t see the plo statistic even if the hand been import...
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Re: import hand but can't see on statistic

Postby WhiteRider » Mon Apr 02, 2012 4:11 am

If you remove the filter do you see the hands?
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Re: import hand but can't see on statistic

Postby lifeisagame69 » Mon Apr 02, 2012 7:26 am

So here, i don't put any filter
http://uppix.net/d/a/c/614926282914415b ... a3fd1.html

So here, my import history for today
http://uppix.net/6/8/4/da7fb9556afca0e2 ... 47e6d.html

As you can see i import many hand from PLO25

Here, without filter i double click on date
http://uppix.net/f/0/0/a2187bfd1804e323 ... 6a209.html

As we can see only 2 hand for today, but as we saw on the import history, i actually play a lot more than that

Here again, without any filter, i double click on the hand number
http://uppix.net/c/e/8/d471c76dd06a90a6 ... 77166.html

We can see that the first hand from the hand history number 78192XXXXXXXX, isn't on the list of all my hand in PLO.
781900xxxxx is the highest number of any hand i got from my database in PLO.


If you can help


thanks
lifeisagame69
 
Posts: 227
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Re: import hand but can't see on statistic

Postby kraada » Mon Apr 02, 2012 9:00 am

We're currently looking into issues with filtering not working properly when drilling down - it is possible this is related (we have yet to figure out the full scope of the issue). We're going to work to get the issue fixed as soon as possible.
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Re: import hand but can't see on statistic

Postby lifeisagame69 » Wed Apr 04, 2012 10:09 pm

I may have a problem with my database.

I remember got one or 2 error message, don't know if have a link.

In that time i got no space inn my drive to i made space into it and start again PT4.


Just in case that can help
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Re: import hand but can't see on statistic

Postby WhiteRider » Thu Apr 05, 2012 5:15 am

If you ran out of space it could potentially have caused problems. If you create a new database and import a few hands there do you see the same problem?
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Re: import hand but can't see on statistic

Postby lifeisagame69 » Thu Apr 05, 2012 5:57 am

No, it's actually the same, and i made some place on my drive also.

Actually i can't use pt4, even my HUD isn't working.

It's only importing but i can't review also.
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Posts: 227
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