How to progress

[Barlin63]

We are now public beta testing for almost a week and everything apart from some issues looks very promising. The response to our remarks, bugs is swift and professional which I very much appreciate. Still a few questions about the process:

- Are you going to make new beta releases available and if yes when is the release of the next build planned?
- What are the thoughts about a date for the commercial release?
- How many people are participating in the public Beta release?
- I have submitted 4 support tickets but all are still "not categorized". Are they being worked on or still waiting for somebody to look into? what is the timeframe for that kind of tickets?

I do not want to rush you and I appreciate that the new beta releases are not tumbling over each other but it would be nice to know what we can expect from your side.

Thanks.

[kraada]

We do plan to release more betas - we have some fairly large changes coming for the next revision and we need to make certain that there are no problems before we release it. As such I can't really give an exact time (though I wish I could). Once things are sufficiently stable we will move towards a commercial release.

I cannot comment on the number of users we have participating in the public Beta.

Your tickets should be being worked on - we are still working through a bit of a backlog due to the increase in support requests from opening up the beta, but if you don't receive a response in the next day or two send me a PM with your ticket number and I'll look into it for you personally.