I installed PT4 but it is not executing

Questions and discussion about PokerTracker 4 for Windows

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I installed PT4 but it is not executing

Postby odirbr » Fri Mar 23, 2012 9:49 pm

Hi,

I installed PT$ but when I try to execute it, nothing happens. I am running it on a Windows 7 computer.

Thanks in advance!
odirbr
 
Posts: 3
Joined: Thu Jan 15, 2009 10:39 am

Re: I installed PT4 but it is not executing

Postby WhiteRider » Sat Mar 24, 2012 6:14 am

Is there a file called "PokerTracker4.log" (or it could be shown as "PokerTracker (Text Document)") in the following folder after you try to run?

C:\Users\yourname\AppData\Local\PokerTracker 4\

If so, please attach it to a Support Ticket so that we can see what is happening.
WhiteRider
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Re: I installed PT4 but it is not executing

Postby odirbr » Sat Mar 24, 2012 8:27 am

Ticket created and log file attached.
odirbr
 
Posts: 3
Joined: Thu Jan 15, 2009 10:39 am


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