Pokerstars.

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Pokerstars.

Postby delfy73 » Fri Mar 23, 2012 12:16 pm

Pokerstars is not configured to save hand histories to disk.
What's the problem?
delfy73
 
Posts: 9
Joined: Wed Mar 21, 2012 6:46 pm

Re: Pokerstars.

Postby WhiteRider » Fri Mar 23, 2012 12:46 pm

If you play at one of the [relatively] new country-specific PokerStars sites then the hand histories may not be detected automatically, in which case you will need to configure it manually.
Please read the PokerStars Configuration Guide to make sure you have everything set up correctly.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Pokerstars.

Postby delfy73 » Fri Mar 23, 2012 2:48 pm

WhiteRider wrote:If you play at one of the [relatively] new country-specific PokerStars sites then the hand histories may not be detected automatically, in which case you will need to configure it manually.
Please read the PokerStars Configuration Guide to make sure you have everything set up correctly.

Did all the instructions, but do not work pokertracker4 PokerStars. Everest Poker is working, the Elephant poker program is working, but pokertracker4 not work. What's the problem?
delfy73
 
Posts: 9
Joined: Wed Mar 21, 2012 6:46 pm

Re: Pokerstars.

Postby WhiteRider » Fri Mar 23, 2012 4:56 pm

Please restart PT4 and play a few hands at a single table with 'get hands while playing' running.
Attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket along with the hand history file for the session and that should let us see what is going on.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 31 guests