PT4 loses connection to postgresql from time to time

[franzkovic]

hi,
I noticed that from time to time pt4 seems to lose connection to the postgres server. After I restart pt4 everything works as it should again. Attached screenshot.

[kraada]

Unfortunately I can't see the full error in that screenshot. The next time this happens, click File --> Show User Data Folder and attch the PokerTracker4.log file located there (it may appear as a text file called PokerTracker4) to a support ticket for us and we'll investigate this further for you.