FIXED: Tournament Purge Not Working

[Carster]

FIXED: It turns out that the problem was caused by having PT3 open at the same time as PT4. Once I closed PT3, the purging worked (although WAY slower than purgers were in PT3, about ten times slower...)

When I try to purge some Ongame tournaments that were autodetected PT4 thinks for a while and then says "purge successful" but the tournaments remain. It doesn't matter if I try to purge one tournament or several.

-Carlos

[WhiteRider]

Having PT3 open shouldn't affect PT4 at all (other than making PostgreSQL do more work) - both the application and the databases are completely separate.

If you see problems purging again please attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket so that we can see what is going on.