Colors on imported Stats

Questions and discussion about PokerTracker 4 for Windows

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Colors on imported Stats

Postby philip77 » Wed Mar 14, 2012 5:46 am

Hi,

I have the new beta of PT4, and I tried to import a custom stat from PT3. I got it but without the colors condition. I know it was a known issue of the previous beta, but I want to know if it will be fix in the final version.
Thanks
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Re: Colors on imported Stats

Postby kraada » Wed Mar 14, 2012 9:05 am

We definitely want to get that fixed - do you have an open support ticket for this issue?
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Re: Colors on imported Stats

Postby philip77 » Wed Mar 14, 2012 10:19 am

No.
Do you want me to open a ticket?
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Re: Colors on imported Stats

Postby kraada » Wed Mar 14, 2012 12:18 pm

Please do - we are aware of the issue but having the open ticket will help us keep track of it easier and we can use it to notify you once we have a fix.
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Re: Colors on imported Stats

Postby philip77 » Wed Mar 14, 2012 1:52 pm

Perfect.
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Re: Colors on imported Stats

Postby philip77 » Sun Mar 18, 2012 6:08 am

I have opened a ticket as you suggested.
I have the downloaded the new beta, the that still did not work, I suppose I have to wait for the nest one.

Regards
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Re: Colors on imported Stats

Postby kraada » Sun Mar 18, 2012 9:47 am

What is your ticket number?
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Re: Colors on imported Stats

Postby philip77 » Sun Mar 18, 2012 6:32 pm

I thinks it is the 119669.
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Re: Colors on imported Stats

Postby WhiteRider » Mon Mar 19, 2012 4:12 am

Thanks - your ticket is in the right place. The development team are aware of the issue.
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Re: Colors on imported Stats

Postby COKE_MAN » Fri Apr 06, 2012 12:43 am

Any update on this? My stats do not carry their color definitions when I import them either. both individually or through a HUD profile.
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