Something of a lag

[PJs Ronin]

I've noticed this a few times now. I have nothing running in the VM except PT4 which is doing a 'get hands while playing' thing. Have just finished a tourney or ring session and have time to contemplate some navel fluff when I notice a lot of disc activity and things have slowed down in PT4, real slow with task manager shows CPU topping out (PokerTracker4.exe, not HUD). The last time I noticed this, PT4 maxed the CPU for about 20 minutes but when I stopped hands auto import CPU usage dropped to squadoosh.

So this time I got ready to grab a screenshot and logs files. Same deal, CPU maxing out when nothing is running except auto hand import but there are no hands to import. See image.

Is there an explanation or should I raise a ticket?

[TimStone]

program really seems to be unable to cope with large databases.

I had one DB with several million hands and everything takes ages... even starting to import hand freezes PT for like 5 minutes. Trying to purge notes in the note tracker freezes it for 20 mins++ (shut it down manually then). HUD needs like 20 mins to start up and will not show on all tables, etc. And I have a very fast computer...

however when i use smaller database everything runs smooth (so far). Will see what amount of hands is the turning point. They definitely have some work to do here because in combination with a large database the program is pretty much not usable so far... won't even think about how it is for people with slower computers...

[WhiteRider]

We do have a few things to optimize with relation to large database - the development team are aware of this but I don't know when these things will be done.
PJs - we have this issue in our system, if you want to open a ticket we'll link you to it.

[Erlebnis]

[...] with a large database the program is pretty much not usable so far... won't even think about how it is for people with slower computers...

Just look for my posts and you'll get a grasp.

And my database isn't even that big (i'm not sure now but between 400 and 500k hands probably).

Sometimes it works well, sometimes like you said the HUD might take 15~20 minutes to load. Especially multitabling (8+ tables) is a big no-go - even on fast/light software like Stars... I'll not even mention Party. When the HUD loads, it's not on all tables and often it's a few orbits behind (obviously PT4 is still struggling to import the hands from a few orbits ago so all the latest hands are not there, either for stats or viewing the history).

edit.: well, not to mention the crashes, hangs etc.

[kraada]

I'm running some tests today to see what we can find out about these mysterious lags - I assure you, I want them fixed just as much as you do.

[TimStone]

[...] with a large database the program is pretty much not usable so far... won't even think about how it is for people with slower computers...

Just look for my posts and you'll get a grasp.

And my database isn't even that big (i'm not sure now but between 400 and 500k hands probably).

Sometimes it works well, sometimes like you said the HUD might take 15~20 minutes to load. Especially multitabling (8+ tables) is a big no-go - even on fast/light software like Stars... I'll not even mention Party. When the HUD loads, it's not on all tables and often it's a few orbits behind (obviously PT4 is still struggling to import the hands from a few orbits ago so all the latest hands are not there, either for stats or viewing the history).

edit.: well, not to mention the crashes, hangs etc.

yeah, that's 100% my experience with my 2kk DB... hand import while playing is too slow to keep up with 15 tables so (if u r lucky and ur HUD started at the table) it is still couple of orbits behind...

[PJs Ronin]

... PJs - we have this issue in our system, if you want to open a ticket we'll link you to it.

Done... ticket #118285 refers. Ty.