Incorrect Results

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Incorrect Results

Postby PokerPest72 » Sat Feb 04, 2012 1:29 pm

Client-PokerStars
Type- 90 man SNG
o/s-win7 64bit...chipset intel x58....12gig ram.

Info-Played in 5 of these today at the same time, i cashed in 2 of them but results are showing -100% ROI and not seeing any of my cashes 2nd in 1 and 9th in the the other, it should read + ROI. The ITM reads 0.00
Hope this helps will report more bugs as i find them.
PokerPest72
 
Posts: 11
Joined: Sun Dec 04, 2011 7:44 pm

Re: Incorrect Results

Postby kraada » Sat Feb 04, 2012 1:45 pm

You can edit these results manually in the Results area by clicking on the tournament and right clicking and choosing Edit Tournament Results, then editing the results there.

Please also attach the original hand histories for these tournamets to a support ticket for us - that will help us figure out why these results were not detected properly for you the first time.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 15 guests