Graphs taking long time to load

Questions and discussion about PokerTracker 4 for Windows

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Graphs taking long time to load

Postby 1nsight » Thu Feb 02, 2012 12:11 pm

Before I imported my database graphs were loading like instantly (max like 2k hand sample for the day). Now that i imported 950k hands from hm1 database its literally taking 5+ minutes to load a graph (even a today graph). Is there a way to optimize this or is my best bet just to go buy a SSD?


*edit also just noticed there is a large discrepancy between all hands graph in pt4 and all hands graph in hm1
873921 hands in pt4 graph
929842 hands in hm1 graph

should i try importing again?
1nsight
 
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Re: Graphs taking long time to load

Postby kraada » Thu Feb 02, 2012 12:54 pm

It's possible that some hands imported into Holdem Manger were damaged or incomplete - we are very strict with our import requirements and will reject more hands than they do. You can certainly try importing again though it may pick up a few more.

Could you get us your log file from those graph attempts? That does seem a bit long.
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Re: Graphs taking long time to load

Postby 1nsight » Thu Feb 02, 2012 4:13 pm

how do i get the log file?
1nsight
 
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Re: Graphs taking long time to load

Postby kraada » Thu Feb 02, 2012 7:08 pm

Click File --> Open User Data Folder and the file we need is the text file called PokerTracker4.log that's in that folder.
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