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(one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Thu Dec 22, 2011 1:09 pm
by waree
I tried Harrington profile while playing 5 Handed CG on Winamax.fr and saw that there's one empty HUD attributed to nobody...

We were 5 at the table with 6 HUDs (with one empty), I thought it was table average in the beggining but looking at the stats it's not the case.

I played about 80 hands to see if it will be filled with stats but it remains empty...

Didn't tried on fullring tables.

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Thu Dec 22, 2011 3:38 pm
by kraada
Do you happen to have the log file for that session? It would be helpful to see who that query is running for (if it's running for anyone at all).

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Fri Dec 23, 2011 6:52 am
by waree
Will reproduce it afternoon.

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Mon Dec 26, 2011 1:45 pm
by waree
Still have this empty HUD, here's both PT & HUD log files from today :

[Edit/Kraada: Removed per request]


Btw : maybe it's not your priority right now, tried to submit the log via PT4's "community Tab" and "forum view" but right click seems to not be allowed so no copy/paste is possible, etc... Same when logging via this tab, have to type psw manually and tool like Lastpass can't fill the ID and psw...

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Tue Dec 27, 2011 6:08 am
by WhiteRider
I can't see any log files there. Please attach them to a Support Ticket and post your ticket number here - it is much easier to keep track of things that way, and to pass things on to the development team if we need to.

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Tue Dec 27, 2011 11:08 am
by waree
Oops ! Don't know what happened !?

I sent the right one to support, here's the ticket number 115821.

Edit : can't edit previous posts myself, can you please delete the Box link posted above ? Thanks in advance.

Re: (one) Empty HUD on "Inspired by Harrington" profile

PostPosted: Tue Dec 27, 2011 1:06 pm
by kraada
Thanks we'll look into it, and I edited your post per your request.