HUD MISSING

Questions and discussion about PokerTracker 4 for Windows

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HUD MISSING

Postby akiba » Sat Mar 08, 2025 9:08 am

I've been playing BOOST on Chico almost exclusively for 2-4 weeks. Now my HUD won't show up on normal (non-boost) tables and I'm not sure where to start.
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Re: HUD MISSING

Postby Flag_Hippo » Sat Mar 08, 2025 1:48 pm

Are the hand histories for these tables being created by your converter and importing into PokerTracker 4? If they are then please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue by playing a few hands on a table with 'Play Poker -> Get Hands While Playing' active, take a screenshot of your desktop including the open table and then create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your screenshot & support bundle to a Support Ticket:

Tutorial: Reporting A Problem
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