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iPoker Issues when Villain uses Cash-Out feature

PostPosted: Sat Jan 11, 2025 5:43 pm
by song4sunset
HI all,

Currently using PT4 v4.18.5 playing B365 on iPoker skin, experiencing issues with incorrect reporting when Villain uses the Cash-Out feature when all in. I have included in the spoiler tags two hand histories from hands that I have won, that PT4 has reported as being won by my opponent, and attached files showing how these hands have been reported in my PT4 client. I do have more similar hands in my DB that I thought I had tagged but I can sift through my DB to find more examples if required.

Could anyone advise how to resolve, and if there is a way to manually adjust hand results if there is no fix available please? (Please also ignore all terrible poker decisions I have made in the attached HH)

Thanks

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Spoiler: show
iPoker - €0.10 NL (5 max) - Holdem - 5 players
Hand converted by PokerTracker 4

SB: 29 BB (VPIP: 29.20, PFR: 20.00, 3Bet Preflop: 3.53, Hands: 258)
Hero (BB): 167.7 BB
UTG: 94.7 BB (VPIP: 40.63, PFR: 25.00, 3Bet Preflop: 0.00, Hands: 33)
CO: 26.2 BB (VPIP: 22.22, PFR: 0.00, 3Bet Preflop: 0.00, Hands: 19)
BTN: 285.7 BB (VPIP: 20.70, PFR: 14.84, 3Bet Preflop: 8.39, Hands: 554)
SB posts SB 0.5 BB, Hero posts BB 1 BB
Pre Flop: (pot: 1.5 BB) Hero has 9:club: A:heart:
fold, fold, fold, SB raises to 3 BB, Hero calls 2 BB
Flop: (6 BB, 2 players) A:diamond: 2:diamond: 8:heart:
SB bets 6 BB, Hero calls 6 BB
Turn: (18 BB, 2 players) Q:heart:
SB bets 20 BB, Hero calls 20 BB
River: (58 BB, 2 players) Q:spade:
SB cashed out 44.2 BB for a fee of 0 BB
SB shows 2:club: A:club: (Two Pair, Aces and Queens)
(Pre 35%, Flop 73%, Turn 83%)
Hero shows 9:club: A:heart: (Two Pair, Aces and Queens)
(Pre 65%, Flop 27%, Turn 17%)

Spoiler: show
iPoker - €0.10 NL (5 max) - Holdem - 5 players
Hand converted by PokerTracker 4

CO: 28 BB (VPIP: 42.86, PFR: 14.29, 3Bet Preflop: 100.00, Hands: 7)
BTN: 28.6 BB (VPIP: 66.67, PFR: 16.67, 3Bet Preflop: 0.00, Hands: 6)
Hero (SB): 145.3 BB
BB: 130.8 BB (VPIP: 16.00, PFR: 9.60, 3Bet Preflop: 2.86, Hands: 125)
UTG: 73.4 BB (VPIP: 65.52, PFR: 6.90, 3Bet Preflop: 8.33, Hands: 30)
Hero posts SB 0.5 BB, BB posts BB 1 BB
Pre Flop: (pot: 1.5 BB) Hero has K:club: 9:club:
fold, fold, BTN calls 1 BB, Hero raises to 5.5 BB, fold, BTN calls 4.5 BB
Flop: (12 BB, 2 players) 3:club: T:diamond: 5:heart:
Hero checks, BTN bets 6 BB, Hero raises to 39.9 BB, BTN calls 17.1 BB
Turn: (58.2 BB, 2 players) 2:club:
River: (58.2 BB, 2 players) Q:club:
BTN cashed out 43.9 BB for a fee of 0 BB
BTN shows 7:diamond: T:spade: (One Pair, Tens)
(Pre 36%, Flop 82%, Turn 73%)
Hero shows K:club: 9:club: (Flush, King High)
(Pre 64%, Flop 18%, Turn 27%)

Re: iPoker Issues when Villain uses Cash-Out feature

PostPosted: Sun Jan 12, 2025 7:10 am
by Flag_Hippo
That is a known issue. If you open a Support Ticket we can notify you when a fix for this is available.