pb HUD

Questions and discussion about PokerTracker 4 for Windows

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pb HUD

Postby lolo260 » Fri Nov 29, 2024 6:20 pm

With the new version my HUD is only displayed on the 1st table. However, the import of the hands is done well
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Re: pb HUD

Postby Flag_Hippo » Sat Nov 30, 2024 6:56 am

So we can see what's going here please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot of your table(s) and create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker 4. When that file has been saved attach your support bundle and screenshot to a Support Ticket where a technician can review your logs and advise you accordingly.
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Re: pb HUD

Postby lolo260 » Wed Dec 04, 2024 11:59 am

Do you still need information? Has anyone else done this?
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Re: pb HUD

Postby Flag_Hippo » Wed Dec 04, 2024 2:13 pm

I don't know what's causing the issue you described in your post and we will need to follow up with you on that on an individual basis so please report this to us as described above. Thank you.
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