missing months of handhistory

Questions and discussion about PokerTracker 4 for Windows

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missing months of handhistory

Postby Olivier Pierre » Sun Nov 10, 2024 5:47 am

Good morning
When I don't use PT4 for a while (1 month+) it doesn't find the PMU (partypoker) handhistory, so I miss months of the year.
The problem is only for PMU
Thank you for your help

Olivier
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Olivier Pierre
 
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Re: missing months of handhistory

Postby Ventilatorrr » Sun Nov 10, 2024 9:15 am

Hello, please make sure you have the correct PMU screen name selected in the Players dropdown menu at the top of the menu on the left-hand side. Also make sure that you don't have any filters selected, if you see the Clear All Filter Above link, click it, and all filters will be removed.
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Re: missing months of handhistory

Postby Olivier Pierre » Tue Nov 19, 2024 2:34 am

Good morning
I did what you asked me, everything is ok.
I requested the handhistory from PMU and I reloaded everything, now it's ok.
I think the problem did not come from pt4
Thank you very much for your help
Olive
Olivier Pierre
 
Posts: 6
Joined: Sun Sep 24, 2023 12:57 pm

Re: missing months of handhistory

Postby Flag_Hippo » Tue Nov 19, 2024 8:11 am

Thanks for the update.
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