Can not mark hands.

Questions and discussion about PokerTracker 4 for Windows

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Can not mark hands.

Postby Matej Rovšek » Wed Sep 25, 2024 8:11 am

Hey,

I cant mark hands when playing, it used to work just fine.

Ty
Matej Rovšek
 
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Re: Can not mark hands.

Postby Flag_Hippo » Wed Sep 25, 2024 1:43 pm

So we can see what's going on here please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket where a technician can follow up with you. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4:

Tutorial: Reporting A Problem
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