Import directory outputting error.

[Whiplash99]

"Error: PokerStars: Cache update failure due to an invalid custom stat. You will be unable to import until the stat is fixed or removed."

How can I find the stat which is an error?

[Flag_Hippo]

Turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then you can review your PokerTracker4.log file in a text editor such as Notepad/Notepad:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

You can access the C:\Users\{Windows Login}\AppData\Local\PokerTracker 4 folder using the 'File > Open User Data Folder' in the PokerTracker 4 menu. If you can't identify and resolve the issue then please attach your support bundle to a Support Ticket where a technician can review your log file. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.