POKERTRACKER NÃO ABRE

[rafinhasuetomi]

Atualizei meu pokertracker, após realizar a atualização da minha database o aplicativo fechou e não abre mais, sempre que abro após alguns segundos apresenta a informação de que “o aplicativo não está respondendo”

[Flag_Hippo]

So we can investigate that and follow up with you please restart your computer and then start PokerTracker 4 via 'Windows Start Menu -> All Programs -> PokerTracker 4 -> PokerTracker 4 (Logging Enabled)'. When PokerTracker 4 is not responding then grab your log file and attach that to a Support Ticket:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log

To access the log file you can open File Explorer in Windows and enter the following in the address bar:

%localappdata%\PokerTracker 4\Logs

The file we need will be the text file called 'PokerTracker4' or 'PokerTracker4.log' that is in that folder.