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Problems with database after last update

PostPosted: Tue Jul 02, 2024 11:15 pm
by Atreid3s
Hi, i just did the last update 4.18.1, and now when i do the database update after restarting PT4, i got some error message and i can't see anything of my database.
i did a backup, and if i restart PT4 and select "no" to the database update, everything seems working as usual, but when i do the update, i got the same error messages.
this is the error i got

Re: Problems with database after last update

PostPosted: Tue Jul 02, 2024 11:17 pm
by Atreid3s
and this what i see after the update

Re: Problems with database after last update

PostPosted: Wed Jul 03, 2024 5:26 am
by Flag_Hippo
This issue only happens with very old PostgreSQL versions such as v8.4 which reached its end-of-life in 2014 and is below the minimum required version for PokerTracker 4. To fix the issue you will need to upgrade your PostgreSQL version and then restore your database(s) - see this guide:

https://www.pokertracker.com/guides/PT4 ... postgresql

Re: Problems with database after last update

PostPosted: Wed Jul 03, 2024 2:19 pm
by Atreid3s
thank you, seems working now