Betsafe Ipoker

Questions and discussion about PokerTracker 4 for Windows

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Betsafe Ipoker

Postby edgarasbb » Tue May 21, 2024 7:43 pm

Hi, when im winning a hand PT4 graph shows that I lost the hand and when im losing it shows that i won. Never ever this happened in using PT4 for 10+ years. Maybe you know the answer?
Thanks..
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Re: Betsafe Ipoker

Postby Flag_Hippo » Wed May 22, 2024 6:41 am

Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individually by holding CTRL and selecting.

This situation occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin. That should mean that the hands import as the correct time, and that should avoid problems with retrieving the exchange rates for future sessions.
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