Questions and discussion about PokerTracker 4 for Windows
Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators
by Viegaard » Thu Mar 14, 2024 5:10 pm
The last few days HUDS randomly vanish on 888 - Only thing I can do is to restart PT4 completely.
At the time of writing HUDs are not showing at all.
-
Viegaard
-
- Posts: 145
- Joined: Sat Dec 06, 2014 7:09 pm
by Flag_Hippo » Fri Mar 15, 2024 7:00 am
I'm not seeing any other similar reports so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a
Support Ticket where we can check your logs and follow up with you. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
-
Flag_Hippo
- Moderator
-
- Posts: 17095
- Joined: Tue Jan 31, 2012 7:50 am
by Viegaard » Fri Mar 15, 2024 3:18 pm
Flag_Hippo wrote:I'm not seeing any other similar reports so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a
Support Ticket where we can check your logs and follow up with you. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
Seems like they dropped a new patch/version of their client. It works again now.
-
Viegaard
-
- Posts: 145
- Joined: Sat Dec 06, 2014 7:09 pm
Return to PokerTracker 4
Users browsing this forum: No registered users and 0 guests