HUD randomly vanishes on 888 Poker.

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HUD randomly vanishes on 888 Poker.

Postby Viegaard » Thu Mar 14, 2024 5:10 pm

The last few days HUDS randomly vanish on 888 - Only thing I can do is to restart PT4 completely.

At the time of writing HUDs are not showing at all.
Viegaard
 
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Re: HUD randomly vanishes on 888 Poker.

Postby Flag_Hippo » Fri Mar 15, 2024 7:00 am

I'm not seeing any other similar reports so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket where we can check your logs and follow up with you. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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Re: HUD randomly vanishes on 888 Poker.

Postby Viegaard » Fri Mar 15, 2024 3:18 pm

Flag_Hippo wrote:I'm not seeing any other similar reports so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket where we can check your logs and follow up with you. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.


Seems like they dropped a new patch/version of their client. It works again now.
Viegaard
 
Posts: 145
Joined: Sat Dec 06, 2014 7:09 pm


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