When starting HUD monitor freezes

[QuintoHerore]

Hello,
When starting the HUD my monitor freezes at times, clicking "Stop Getting Hands" fixes it.
This only happens to me on the monitor where I'm using the HUD, I have two monitors, the one where I have the tables freezes, the other doesn't. This lasts a few seconds and normalizes, but the frequency in which it happens is every five minutes.
How could I solve this problem?
Thank you

[Flag_Hippo]

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket where a technician can review your logs. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4:

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