v4.17.2.2800 alpha really slow

Questions and discussion about PokerTracker 4 for Windows

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v4.17.2.2800 alpha really slow

Postby Naeco » Thu Sep 08, 2022 7:45 am

Hello,

I have downloaded the alpha version in order for PT4 to work with the new winamax software.

However I've noticed the hud is slower than before, especially with Partypoker. I sometimes have to reboot PT4 several times so that the HUD shows up on Partypoker tables and when I check my hand history inside PT4 many hands are missing from my session.

Anyone else has the same issue?
Naeco
 
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Re: v4.17.2.2800 alpha really slow

Postby Flag_Hippo » Thu Sep 08, 2022 11:53 am

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce your issue and then attach your support bundle to a Support Ticket where a technician can review your logs. The support bundle is created via the 'File -> Create Support Bundle' menu option in PokerTracker 4.
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